Incompatible Large Conference Call Services Are Costing You Money
29 November 2018,
The primary focus of an organization or a company should be on what best suits their purposes. This applies mostly on the facilities that they need for their programs and activities.
To stay connected to your customers, clients or team members through audio conference calling — You should ensure the compatibility of your platform with the specific demands of each participant – also with the relevant objectives of your organization for using these communication tools.
In the same vein, the market is full of conferencing service providers. Each with different subscription offers in terms of bonus features, technicalities, logistics, equipment, security, support services, etc. That’s why choosing the right option is as crucial as conducting the conference call.
For an important event that requires the collaboration of large numbers of participants, it’s common for organizations to opt for large conference call services. But if the services are incompatible with your needs, then this can be more of a burden than a beneficial investment. So to help you out — Here’s a brief list of the things that you should look out for when choosing the right large conference call provider:
What Should You Consider When Choosing the Right Large Conference Call Provider
Know Your Exact Needs – You must have a well-planned set of needs and conditions before initiating any conference session. Specific features, assistive tools, call capacity, quality, reliability and time frame should be properly discussed with the provider before signing up for their services. You should also compare the features of each option in your shortlist. This can help you find a cost-effective solution as per your needs.
Carefully Consider Your Budget – The cost of any service varies with each provider. Many offer pay-as-you-go subscriptions. Some have unlimited monthly offers. With the former, each participant is charged per minute. On the other hand, you can host unlimited conference calls through the latter option, in exchange for one cumulative payment at the end of every 30-day period. This typically depends on the frequency of your calls and how often they are made. If not smartly planned, this can cost you more than what you just really need to pay. And remember, some providers also charge additional fees for bonus features, such as call recording, feedback sessions, customized greetings and so on. Similarly, an operator assisted call should only be used when the host lacks professional handling or is unsure about focusing on delivering the information properly. If the data discussed over the session is considered sensitive or vulnerable to attacks from hackers or unwanted guests, then industry standard security measures should definitely be taken into account. Mostly, for a large conference call, both of these features hold great significance. Take note, you might need different services according to your existing back and front end communication systems. You’re also advised to adopt proper negotiation methods. Keep in mind to ask for discounts, seasonal deals, etc. You should also explore the top competitors of your shortlisted providers. To ensure fixed price rates and seal the deal with your chosen large conference call provider, there should be an official contract between your organization and your provider.
This methodology should involve looking at a comprehensive list of service providers and narrowing it down as per your compatibility. Investigate their services through their website or in-person interaction, in order to finalize your selection based on the factors mentioned above and many more. This will not just save you time and money, but can also guarantee the successful fulfillment of your needs for the right large conference call services.