24 September 2019

Remember These Effective Tips When Managing Conference Calls

24 September 2019,
 0

several people on a conference call and connected in different platforms

Due to convenience and cost-effectivity, conference calls have become a daily part of every business routine. And while attending one does not demand a lot of effort from you as a participant, there are a few guidelines that can essentially help you as a participant during a conference call. Although managing a conference call does entail more responsibility on your end with a lot of planning, preparing, and organization under your care. 

But really, how can you possibly manage people that you don’t even see?

You have to consider non-verbal cues, external noises, and technical issues.

It may be a bit challenging but with these best practices, your task of managing conference calls is made easier:

  • Environment check

You wouldn’t appreciate going in a call where the background noise mostly drowns out the conversation, right? The same goes for your participants. Before anything else, be sure that you are


10 September 2019

How to Onboard and Train New Virtual Team Members or Remote Employees

10 September 2019,
 0

one person working from home and two are in the officeWhen your company has an extensive, global presence, chances are you will work with employees situated in different geographical locations. At some point, you will have to work with a number of colleagues via the web or video conferences to accomplish a project or two. However, the efficiency of having virtual team members is also accompanied by the struggle of onboarding and maintaining the momentum of these employees. This is why it’s crucial to make sure that your company has an organized system when it comes to onboarding and training remote employees. A well-thought-of onboarding process will ensure that these new employees are instantly introduced to the team to make them feel comfortable and involved while they’re starting on their new professional journey with you. Expect to organize and be on a couple of virtual meetings to cater to these employees and be mindful of mistakes commonly committed during virtual


6 September 2019

5 Virtual Team Meeting Ice Breakers You Should Try

6 September 2019,
 0

woman participating in virtual team meeting activity

Building rapport among employees situated in different parts of the globe in different time zones may be the most challenging aspect of conducting virtual meetings

A strong team foundation is usually cultivated in an office environment where every employee gets to personally interact with everybody else. Being in the same environment allows for constant communication and therefore more trust is built. 

However, more and more employees are working remotely now which can hinder the foundation of a strong bond between employees. This is why it’s important to try and reduce this gap by incorporating quick icebreakers to allow remote employees to get to know their teammates better and to help ease the air of awkwardness between employees working together for the first time. 

Ice breakers should have these three characteristics:

  • It has to be quick

A meeting was scheduled for a reason, therefore it won’t make sense if your


28 August 2019

Common Mistakes You’re Making in Your Virtual Meetings or Conference Calls

28 August 2019,
 0

guy wearing headphones using the laptop

Most, if not all, of us, have participated and attended virtual meetings. While its advantages far outweigh the disadvantages, there are certain mistakes that depreciate its efficiency which could be easily avoided. 

Preparedness does not refer to the absence of corporate blunders; rather, it is anticipating the worst-case scenarios and having a plan to counter it, making sure the meeting agenda is still met.  Nothing is worse than conducting and attending a virtual meeting unprepared. It gives an impression of disrespect towards other meeting participants and a lack of professionalism.

And while insufficient preparation is the root of all common mistakes, we narrowed down some specific mistakes that you should try to avoid at all costs. 

Familiarize yourself with these virtual meeting mistakes for better conference call meetings:

Disregarding time zones

While virtual meetings are definitely beneficial for companies with offices worldwide, we sometimes fail to remember one downside


15 August 2019

How Important Are Operators in Large Conference Calls?

15 August 2019,
 0

Conducting large conference calls has been the go-to solution for employees or organizations situated in different geographical locations. This has been the most efficient and cost-effective means of communication under such circumstances.

Coordinating and managing a hundred or more participants for a conference call will need well-trained and experienced individuals to effectively carry out that responsibility. 

Imagine doing everything by yourself. It would require a tremendous effort for you alone to prepare the agenda, the script, and the whole content all the while managing a number of participants on the line. In fact, a study in 2014 reported that more than 60 percent of conference call participants admitted to doing something else while on the call. Organizing a conference call is already hard enough – maintaining participant engagement makes it even harder when you have other things to worry about such as logistical and technical issues and the need to


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