15 August 2019

How Important Are Operators in Large Conference Calls?

15 August 2019,
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Conducting large conference calls has been the go-to solution for employees or organizations situated in different geographical locations. This has been the most efficient and cost-effective means of communication under such circumstances.

Coordinating and managing a hundred or more participants for a conference call will need well-trained and experienced individuals to effectively carry out that responsibility. 

Imagine doing everything by yourself. It would require a tremendous effort for you alone to prepare the agenda, the script, and the whole content all the while managing a number of participants on the line. In fact, a study in 2014 reported that more than 60 percent of conference call participants admitted to doing something else while on the call. Organizing a conference call is already hard enough – maintaining participant engagement makes it even harder when you have other things to worry about such as logistical and technical issues and the need to


14 August 2019

4 Things You Should Be Doing After Your Conference Calls

14 August 2019,
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There are a lot of conference call facilitation guidelines that you should keep in mind before and during your meeting but your responsibility as a host does not stop there – what happens after the call is as crucial as its beginning and middle. How you end a conference call and what you do afterward will impact the overall action plan and responsibilities of its attendees. Simply put, it doesn’t just end when you hang up the phone. You have to see to it that the deliverables discussed during the call will be worked on and accomplished within the discussed deadline.

Before you wrap up the call, check if every topic or issue on the agenda has been addressed. You can go over the key points and objectives really quick as a recap to make sure that everyone leaves with a clear understanding of their tasks.  Ask your attendees if


1 August 2019

Understanding the Risks That Comes with Conducting Virtual Meetings

1 August 2019,
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With the relentless threats to digital security nowadays, organizations and individuals’ first priority when it comes to communication within the business should be making sure that all the shared data and information is safe and secure. While the benefits of collaboration technologies such as virtual meetings are acknowledged, there are a number of risks and security implications that are neither totally understood nor properly dealt with. Strangely, many organizations pay very little attention to the security of virtual meetings – a lot of companies still have outdated security software or lack the necessary security policies. On a more granular level, it is typically an afterthought for most participants, even to some hosts, if they think of it at all. 

All types of meetings, whether conducted physically or virtually, often include the discussion of sensitive and confidential information which, when compromised, can result in failed projects or even loss of revenue.


26 July 2019

Challenges Commonly Encountered in Large Conference Calls & How to Combat Them

26 July 2019,
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When you work with various people from all over the globe, scheduling a meeting can be one of the most difficult tasks to accomplish. The emergence of companies providing conferencing services has fortunately made it easier for large-scale businesses with multiple locations to conduct meetings more conveniently. 

While the goal of large conference calls is to effectively connect employees from different geographic locations, it doesn’t mean that administering one and making sure it’s done successfully is an easy feat. A lot goes into organizing the call from setting it up to actually conducting it and even ending one. 

Failure to address common challenges can mean the difference between an efficient and professional meeting from a barely understood conference call that does not accomplish its goals.

Common Challenges Encountered in Large Conference Calls and Solutions:

Technical issues

Setting up a large conference call is a lot of work. From scheduling invites


22 July 2019

Facilitating a Large Conference Call: Factors to Consider

22 July 2019,
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Communication is detrimental to the success of any given business. It has to be consistent, strategic and must incorporate the right tools, among which is the administration of business meetings and conferences. 

Businesses today are no longer restricted to one particular geographic location. Projects may involve employees working from different parts of the globe and conference calls allow clients and contractors to connect easily and efficiently with the employees. 

Thanks to technology’s continuous innovation,  it is now possible to conduct conferences virtually where participants from all over the globe can readily access and connect to.

Conducting conference calls is a collaborative tool for bringing employees together regardless of their physical location. Businesses offering conference calls and virtual meetings seek to continuously improve their services to meet the ever-changing demands of their clients and further attract new ones. As more and more companies are taking advantage of conference calls, its users


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