18 October 2017

Large Conference Call Reports – An Invaluable Feature

18 October 2017,
 Off

Previously, we talked about determining if your conferencing service can really handle large event conference calls, with the most important feature being that the service platform should not get overwhelmed by the high volume of users dialing in. The service should not be slowed down and the quality of the event call should still be as excellent as a regular conference call despite the high number of attendees. Another necessary feature is that they should offer enough capable specialist support for attendee-monitoring requirements and most importantly be able to provide participant detailed reports.

After-event capabilities

Usually, after a webinar or a conference call, the hosts or moderators would get the participant details in a report from the conference call service provider. The report could include the names, phone numbers, emails, mailing addresses, company names, and even affiliations – all of which would be useful for generating leads or reports …


11 September 2017

Security for Large Audience Calls

11 September 2017,
 Off

When you think large scale event, the first thing that comes to mind is the challenge of handling a huge volume of people coming together. Much like in real life, an important item that you have on your checklist is ensuring the event is secure especially when it’s high profile.

This is why when you choose a large event conferencing service, you should check the kind of security measures they have in place, considering if it’s a strategic, confidential, or information-sensitive call, as there is a heightened need for security as the volume of attendees goes up.

Typical conferencing services use passcodes that can be shared across the organization for long term use. But these permanent, shareable passcodes are not as secure as you think, which is why unique passkeys are a must for high volume calls. On top of that, there should be an option for semi-permanent, permanent, …


22 August 2017

Can Your Conference Call Provider Really Handle Large Event Conference Calls?

22 August 2017,
 Off

We’re quite familiar with the features you want or need for typical large event conference calls – ease of access when dialing in, operators on standby in case of technical difficulties, secure passkeys, breakout rooms, presentation capabilities – most conferencing services tout having these features at the ready. So why can’t you just get a regular audio conferencing service to host your large event conference call?

The answer is actually pretty simple but very, very important: a regular conference call provider can only cater to a limited number of users, while a good large event conference call provider has the capability to handle a high volume call without sacrificing the quality and reliability of each of its features or services.

A capable large conferencing service should have a conferencing platform that can attend to hundreds or thousands of attendees at the same time as well as be able to service …


30 June 2017

How to Ensure a Successful Conference Call for a Large Audience

30 June 2017,
 Off

While the main objective of a conference call is to get everyone together on the same page, the challenge grows more difficult when it comes to dealing with a huge number of participants. Without proper preparation, a large conference call can be like herding cats! What can you do to avoid this stress inducing situation?

Have Operator Assistance

The logistics of catering to a large group of people can be complex and quite time-consuming. With our Large Conference Call service, you can opt for partial or full operator assistance. Our operators can assist you throughout your entire call experience, including greeting, screening, and gathering the details of the participants of your call, as well as manage the entirety with the Q&A and opening and closing remarks. In case of technical emergencies, you can count on the operator to be on standby to help. Our Large Conference Call service offers …


24 May 2017

Managing a Large Conference Call Without an Operator

24 May 2017,
 Off

A conference call is inevitable in an organization; we’ve all been part of a conference call one way or another. While organizations grow bigger and teams expand with people in various locations, technology fortunately assists us with our endeavors in communicating our goals and aligning our strategies from one state to another or even country to country. After all, a conference call is the least expensive yet most accessible and convenient way to get numbers of people together. However, as the number of people involved grows, the pressure mounts on effectively managing the large conference call as the regular, mild inconveniences from a small group conference builds up as well. While an operator-assisted call is best, it may also be expensive and out of your budget. What can you do to lead or manage a large conference call and effectively get by without hang ups?

Send out details in advance.